Daventry TBS have recently installed a new counter for all heating and plumbing sales. Doug has transferred from Towcester TBS to provide experienced and comprehensive service, and we are now increasing our range of heating & plumbing products to benefit customers.
After another year of hard work on the TBS website (www.tbsmerchants.co.uk) we were a finalist at the national builders merchant awards for excellence held in London, nominated for website of the year. We were recognised for the website’s ability to interact with customers including product listings and pictures, account pricing, and being able to order online.
After a train journey down (including a tube journey in the traditional style of a tin of sardines) I arrived at the Lancaster Hotel just outside Hyde park. The ceremony itself was well attended, with 400 of the top players in the builders merchant industry at the venue. The lunch was superb and then BBC sports presenter John Inverdale hosted the awards ceremony. He was an excellent choice, as he kept the gathering amused with his anecdotes, posed with winners and stayed after the event to chat to guests, winners, runners-up and sponsors.
We were thrilled to win the award as we went up against much bigger companies than ourselves, and proudly took home the trophy. In a predominantly middle aged setting it was great to see youth featuring in the awards (including myself) – showing the future of the builders merchant trade is in safe hands.
Thanks to Builder Merchant News for organising the awards, and for the Totally Tools show for sponsoring the Website award itself.
Not content to rest on our laurels you can look forward to more updates on the TBS website this year to assist customers and provide useful information. What improvements do you want to see happen?
www.tbsmerchants.co.uk – winner of the website of the year at the Builders Merchant Awards for Excellence 2009!
Full write up and photos to come. Also check out the report from Builders Merchant News – http://bit.ly/6vSiXl
This year has seen our Daventry depot undergo a major transformation.
The premesis at Hackwood Road was bought in 1988 and after 20 years of being a hive of activity it was time for a facelift.
Rather than work on the depot over a number of years it was determined that we should improve things in one go.
We needed a yard and shop that was easy for both trade and DIY customers to use, and seperate the warehouse (for boards and heavyside materials) from the main shop. The roof was also in need of repair so we took it off. And then after enjoying the sunlight in our offices we put a new one back on.
Over the course of a few months through January, February and March the roof came down, kitchen showroom taken apart, new shop floor laid out, and block wall built to seperate warehouse. A new open plan sales office was also constructed next to the counter. Finally, a kitchen and bathroom showroom was put together and we celebrated the completion of the depot revamp with an open day which was well attended.
The pictures above show the new counter being constructed and then the finished job, while below are various views from inside and outside the depot.
Hot off the press (or ironing board anyway) – we have a change of uniform for our yard, counter and transport staff.
It’s been said the uniform actually makes our staff handsomer – as demonstrated by yardsmen Rob and Steve in the photos.
So what do you think? Lead roles for “Men in Black” or extras in Oliver Twist?
Do you know you can order online on the TBS website?
If you are an account customer (either cash or credit account) then you can take advantage of our web ordering system.
Once logged in you will be able to:
Welcome to the TBS blog.
We’ll post lots of interesting info here ranging from company news and special offers through to interesting articles that catch the eye and provide a useful source of information.
Stay tuned.
